“CIRCADIAN” is a grand shopping mall of the town. In order to grab more customers, the mall is focusing on making its employees more efficient. In order to closely monitor its workforce, the mall has launch… – GDB – Solution VU

Discussion Question:

“CIRCADIAN” is a grand shopping mall of the town. In order to grab more customers, the mall is focusing on making its employees more efficient. In order to closely monitor its workforce, the mall has launched a Performance Management System (PMS) in which employees have to enter their each task manually on a register, then report it to immediate supervisor, enter in the excel file and then finally enter each task in the PMS software.  Carefully read the case and identify the characteristic of an ideal PMS which is lacking in CIRCADIAN.  Support your choice with brief justification.